Analyst report · from Akamai
The State of Enterprise AI in Media and Entertainment
AI has immense potential to transform the customer experience — but it also introduces new risks. In a recent study from Forrester Consulting, commissioned by Akamai, 50 decision-makers from media and entertainment

- Format
- Analyst report
- Published by
- Akamai
- Category
- AI Strategy & Governance
- Added
- 14 Jul 2026
About this analyst report
AI has immense potential to transform the customer experience — but it also introduces new risks. In a recent study from Forrester Consulting, commissioned by Akamai, 50 decision-makers from media and entertainment (M&E) organizations shared how they’re adopting AI in customer-facing applications.
Read the white paper to discover:
- The AI use cases delivering fast ROI for M&E organizations
- The top risks of AI-powered apps, and how firms are mitigating them
- The partners helping M&E companies close talent and infrastructure gaps
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